Customer Connection is the product support portal-based website available exclusively to Booklink Systems Inc. customers. Clients can login to open support tickets, search other customer's issues and solutions and learn more about our products and services.
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Notice to Customers :
 
 
 
At Booklink, your satisfaction is our measure of success. In fact, to underscore this priority, a portion of employee compensation is tied to customer satisfaction.
Please open ticket with any issues you are facing with the Booklink installed software and a technician will be assigned to resolve the issue based on the case priority.
In continuous effort to improve our ticket system and support we would love to hear from you. Please provide us with your feedback so we can better server your needs.
 
Browser Recommendations : We recommend Microsoft IE 5.x or higher, or Netscape Communicator 6.x or higher. If you're using Microsoft IE 5.5, you must uncheck your "Show friendly HTTP error messages" setting to ensure you can properly access this section of the site. To do this, select Tools in your browser menu bar, then Internet Options. Select the Advanced tab. Scroll down to the "Show friendly HTTP error messages" in the Browser section and make sure the box is unchecked. Select APPLY, and then OK. Close the browser and login again.
 
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